In this episode, Josie and Debbie interview Trent Yeo, Executive Director of Ziptrek Ecotours in Queenstown. Trent is driven by the investment in humans as the driver for change in sustainability and he speaks to the power of adventure to help create meaningful memories of place.
Trent offers a lot for us to think about in this episode, from designing tourism experiences and models for change at the visitor experience level, the business level, through to the larger tourism ecosystem level. We also discuss the importance of innovating to add value to visitors’ experiences and to the places and communities they visit.
This episode highlights a tourism operator who is at the forefront of reimagining tourism in Aotearoa New Zealand, has his values deeply embedded in connection to place and community, and consciously designs deeply memorable experiences for his guests. We hope you find inspiration in this episode.
(Our guests will often use words from Te Reo Māori, New Zealand's indigenous language, in their interviews. We welcome and celebrate this, and for listeners outside of New Zealand for whom these may be unfamiliar, we offer an interpretation here to aid your understanding. For more detail, you can reference https://maoridictionary.co.nz/. We also offer explanations of acronyms and other industry terminology used in hope of making GOOD Awaits more accessible.)
Manuhiri - visitor, guest
Kererū - New Zealand Pigeon
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