GOOD Awaits

Trent Yeo - Designing Tourism for Change

June 23, 2021

In this episode, Josie and Debbie interview Trent Yeo, Executive Director of Ziptrek Ecotours in Queenstown. Trent is driven by the investment in humans as the driver for change in sustainability and he speaks to the power of adventure to help create meaningful memories of place. 

Trent offers a lot for us to think about in this episode, from designing tourism experiences and models for change at the visitor experience level, the business level, through to the larger tourism ecosystem level. We also discuss the importance of innovating to add value to visitors’ experiences and to the places and communities they visit. 

This episode highlights a tourism operator who is at the forefront of reimagining tourism in Aotearoa New Zealand, has his values deeply embedded in connection to place and community, and consciously designs deeply memorable experiences for his guests. We hope you find inspiration in this episode.

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Many thanks to:

Trent Yeo for taking the time for this interview and bringing such inspiration and vision to the podcast

The teams at GOOD Travel and New Zealand Awaits

Clarrie Macklin for our music and production 

Erin Carnes for our logo and graphic design 

Our givealittle donors for your generous support for our volunteer run podcast . 


Episode Notes 

Trent Yeo:

Follow Ziptrek Eco Tours:



The Natural Step

Future Fit

Ziptrek Kereru Interactive VR Tour

New Zealand Tourism Sustainability Commitment 

Climate Change Commission Report

Parliamentary Commission for the Environment Report

Tourism Futures Taskforce

Tourism Industry Aotearoa Roadmap to Recovery

Predator Free 2050

Back to Life Network

Asia New Zealand Foundation

Sir Edmund Hillary Fellowship



(Our guests will often use words from Te Reo Māori, New Zealand's indigenous language, in their interviews. We welcome and celebrate this, and for listeners outside of New Zealand for whom these may be unfamiliar, we offer an interpretation here to aid your understanding. For more detail, you can reference also offer explanations of acronyms and other industry terminology used in hope of making GOOD Awaits more accessible.)

Manuhiri - visitor, guest

Kererū - New Zealand Pigeon

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